TERMS & CONDITIONS


Last Updated: June 2026

Welcome to Kota Vastra. By accessing or using our website and placing an order, you agree to comply with these Terms & Conditions.

1. General

These Terms apply to all visitors, customers, and users of the website.

By using this website, you confirm that the information provided by you is accurate and complete.

2. Products & Availability

We make reasonable efforts to display product information, descriptions, and images accurately.

Product availability may change without prior notice.

Minor variations in color or appearance may occur due to screen settings, lighting, or photography.

3. Orders

Once an order is placed, it becomes subject to confirmation and availability.

We reserve the right to:

  • Accept or reject any order

  • Cancel orders in exceptional situations

  • Request additional verification if required

4. Pricing & Payments

All prices displayed are in Indian Rupees (INR).

Prices and offers may change without prior notice.

Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier services, weather conditions, or other external factors.

Customers are responsible for providing correct shipping information.

6. Cancellation Policy

Orders may only be cancelled before dispatch.

Once shipped, cancellation requests may not be accepted.

7. Return & Refund Policy

At Kota Vastra, we carefully dispatch the exact product selected by customers.

Therefore, returns or exchanges are generally not accepted.

Support or replacement may be considered only if:

  • Wrong item received

  • Damaged item received

  • Manufacturing defect

Customers must report such issues within 48 hours of delivery.

8. Intellectual Property

All website content including:

  • Logo

  • Branding

  • Product images

  • Text

  • Design elements

belongs to Kota Vastra and may not be copied, reproduced, or reused without permission.

9. Limitation of Liability

Kota Vastra shall not be responsible for indirect, incidental, or consequential losses arising from website use, delays, or service interruptions.

10. Privacy

Use of this website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

Continued use of the website means acceptance of updated terms.

12. Contact Information

Brand Name: Kota Vastra
Address: Kota Sangod Road, Near Shah CNG Petrol Pump, 325001, Kaithoon, Rajasthan, India
Email: kotadressess@gmail.com
Phone: +91 9351609630